For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Minor] Box University Outage
Incident Report for Box
Resolved
We are able to confirm the issues with the Box University site have been resolved. Users should now be able to login to Box University and access their education/training material. If you are still seeing any issues, please let us know at https://support.box.com.
Posted Oct 12, 2018 - 08:18 PDT
Update
We are continuing to work with our vendor to resolve the issues with the Box University site. The next update will be provided here when we can confirm all issues have been resolved.
Posted Oct 11, 2018 - 17:07 PDT
Update
We are continuing to work with our vendor to resolve the issues with the Box University site. More updates will be provided here as soon as possible.
Posted Oct 11, 2018 - 14:39 PDT
Identified
The third party vendor we use for Box University has reported an outage. We are working closely with the vendor to resolve the issue as soon as possible.
Posted Oct 11, 2018 - 12:17 PDT
Investigating
We are investigating issues with Box University. User are unable to login currently. More information will be provided here as soon as possible. There is no impact to other Box services.
Posted Oct 11, 2018 - 10:53 PDT
This incident affected: Box Community and Support Website (community.box.com) (Box University).