For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[RESOLVED] Some users unable to log in to Box Mobile Website

Incident Report for Box

Resolved

We have not seen any further issues with the Box Mobile Website. If you experience any problems, please contact us at https://support.box.com

Posted Jun 09, 2015 - 14:27 PDT

Monitoring

The issue has been resolved, and the Box Mobile Website should be fully accessible at this point. We will continue to monitor. If you have any issues, please reach out to us at https://support.box.com

Posted Jun 09, 2015 - 12:36 PDT

Investigating

Some users may be experiencing an error "Sorry, we couldn't load Box" when attempting to log in to the mobile web site. We are currently investigating the issue.

Posted Jun 09, 2015 - 11:30 PDT