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[Outage] Issues with Box AI
Incident
Report for Box
Resolved
After further monitoring, this incident is now considered resolved. Box AI Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Update
We're still observing issues with AI features on Box Hubs. We are continuing to monitor for any additional impact.
Update
We're still observing issues with AI features on Box Hubs. We are continuing to monitor for any additional impact.
Update
We're still observing issues with AI features on Box Hubs. We are continuing to monitor for any additional impact.
Update
Box AI has been mainly recovered, but we're still observing issues with AI features on Box Hubs. We are continuing to monitor for any additional impact.
Update
The issue has been mitigated, and we are monitoring the results.
Monitoring
The issue has been mitigated, and we are monitoring the results.
Identified
The problem has been identified, and we are observing a trend towards recovery.
Update
We are continuing to investigate this issue.
Investigating
We are investigating an ongoing issue affecting Box AI. Users may experience problem using Box AI. We will provide more information as soon as it is available.
This incident affected: Box Web Application (Box Hubs, Box AI).