For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some Users May Experience Issues Converting Documents with Box View
Incident Report for Box
Resolved
No further impact has been observed by our engineering team. If you continue to experience any issues, please contact Box User Services via community.box.com
Posted Oct 06, 2016 - 12:16 PDT
Monitoring
Engineering has resolved the issue, we will be monitoring to ensure no further impact.
Posted Oct 06, 2016 - 11:42 PDT
Investigating
Some users may be experiencing issues converting documents with Box View and receiving an error stating "Request was throttled". Our Engineering team is actively investigating.
Posted Oct 06, 2016 - 11:19 PDT
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