For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some users may be experiencing issues with Box Notes and Uploads

Incident Report for Box

Resolved

The monitoring period has ended and no further issues have been observed. Please report any outstanding issues to Box User Services via https://community.box.com/help

Posted Jun 20, 2016 - 17:00 PDT

Monitoring

Box engineers have stabilized affected services. We are currently monitoring to ensure no further impact from this event.

Posted Jun 20, 2016 - 16:35 PDT

Investigating

Some Box users may experience intermittent issues loading and opening Box Notes, as well as uploading files to Box. Box engineers are working on resolving the issue.

Posted Jun 20, 2016 - 16:04 PDT