For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box Sign Scheduled Maintenance

Scheduled for Feb 14, 23:00 PST  -  Feb 15, 01:00 PST

Scheduled

Starting on Saturday, February 14th at 11:00 PM PST until Sunday, February 15th at 1:00 AM PST, Box will be conducting maintenance on Box Sign. Box Sign will be unavailable during this maintenance window. Existing Box Sign data will not be affected.

After the maintenance concludes, users will be able to resume activity with Box Sign normally. We will also closely monitor the status of Box Sign throughout the maintenance and immediately thereafter. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
Posted Jan 20, 2026 - 11:09 PST
This scheduled maintenance affects: Box Platform / API (Box Sign) and Box Web Application (Box Sign).