For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box Web Application may be unavailable for some users

Incident Report for Box

Resolved

No further issues have been observed related to this event. All services have been restored.
Posted Jan 13, 2016 - 14:25 PST

Monitoring

We have identified and resolved the source of the issue preventing some users from accessing the Box Web App. Currently monitoring.
Posted Jan 13, 2016 - 13:12 PST

Investigating

The Box Web application may be unavailable to some users at this time. We are investigating and will keep you updated.
Posted Jan 13, 2016 - 13:05 PST