For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[RESOLVED] Crocodoc Service Unavailable
Incident Report for Box
Resolved
After monitoring, we have seen no further issues with Crocodoc. At this time the issue is fully resolved. If you experience any issues, please contact support at https://community.box.com
Posted Sep 11, 2015 - 11:47 PDT
Monitoring
The Crocodoc service has been restored. Engineers will continue monitoring to ensure stability. Please report any new issues at https://support.box.com.
Posted Sep 11, 2015 - 09:21 PDT
Investigating
The Crocodoc service is currently unavailable for many users. Our engineering teams are actively investigating.
Posted Sep 11, 2015 - 08:41 PDT