For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box Web Application may be unavailable for some users
Incident Report for Box
We have not seen any further issues. This has been fully resolved.
Posted Nov 09, 2015 - 14:26 PST
We have identified and resolved the source of the issue. Currently monitoring.
Posted Nov 09, 2015 - 12:09 PST
The Box Web application may be unavailable to some users at this time. We are investigating and will keep you updated.
Posted Nov 09, 2015 - 12:01 PST