On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...

Some Users Unable to Access Box Relay
Incident Report for Box
Box Engineers have confirmed with IBM that issues with Box Relay are fully resolved. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help
Posted about 1 year ago. Dec 15, 2017 - 11:10 PST
Box Engineering has identified the underlying cause of the issue and is actively working with IBM to remediate the impact to Box Relay.
Posted about 1 year ago. Dec 15, 2017 - 11:03 PST
Box Engineering is investigating an issue related to Box Relay. Users of this application may receive a 503 error when attempting to access the service.
Posted about 1 year ago. Dec 15, 2017 - 10:49 PST