Starting on Friday, August 15th at 5:00 PM PDT until 7:00PM PDT, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
Posted Jul 16, 2025 - 14:30 PDT
This scheduled maintenance affects: Box Platform / API (Content API, Content Preview, Search, Uploads/Downloads), Box Notes (Web Application), Box Web Application (Uploads/Downloads, Collaboration, Search, Preview), and Mobile Applications (Preview, Search, Uploads/Downloads).
