For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some Users May Experience Issues Loading Box Notes
Incident Report for Box
Resolved
The monitoring period has ended and no further impact has been observed. If you are still experiencing issues, please contact the Box User Services team via https://community.box.com/help.
Posted Aug 08, 2017 - 07:59 PDT
Monitoring
Box Engineers have pushed a fix to resolve the issue. We will monitor to ensure there is no further impact.
Posted Aug 08, 2017 - 07:36 PDT
Investigating
Box Engineers are looking into an issue that may be preventing Box Notes from loading in the Box Web Application and Notes Desktop Application for some users.
Posted Aug 08, 2017 - 06:49 PDT