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[Major] Delays in Box Relay
Incident Report for Box
Resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Posted Jul 22, 2024 - 02:19 PDT
Identified
Box continues remediation efforts to restore full functionality to Box Relay. The underlying cause of the issue has been identified and efforts are underway to restore functionality.

Users of this service may continue to notice issues with relay workflows triggering while remediation is in process.
Posted Jul 22, 2024 - 01:03 PDT
Update
Box continues to investigate reports of issues with Relay Workflows not firing/processing. Impacted services include Box Relay.
Users of this service may experience Box Relay workflows coming to a stop or not triggering. We are diligently working on this. Thank you for your patience.
Posted Jul 21, 2024 - 23:50 PDT
Investigating
Our team are still investigating an issue regarding Box Relay. Users may observe delays in their Box Relay workflows. We will provide additional information as it becomes available.
Posted Jul 21, 2024 - 22:31 PDT
This incident affected: Box Relay.