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[Major] Delays in Box Relay
Incident
Report for Box
Resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Identified
Box continues remediation efforts to restore full functionality to Box Relay. The underlying cause of the issue has been identified and efforts are underway to restore functionality.
Users of this service may continue to notice issues with relay workflows triggering while remediation is in process.
Users of this service may continue to notice issues with relay workflows triggering while remediation is in process.
Update
Box continues to investigate reports of issues with Relay Workflows not firing/processing. Impacted services include Box Relay.
Users of this service may experience Box Relay workflows coming to a stop or not triggering. We are diligently working on this. Thank you for your patience.
Users of this service may experience Box Relay workflows coming to a stop or not triggering. We are diligently working on this. Thank you for your patience.
Investigating
Our team are still investigating an issue regarding Box Relay. Users may observe delays in their Box Relay workflows. We will provide additional information as it becomes available.
This incident affected: Box Relay.