After further monitoring, this incident is now considered resolved. Box Notes Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted Nov 29, 2024 - 03:02 PST
Monitoring
Our team has taken steps to remediate this issue and is seeing improvement on Box Notes service. We are continuing to monitor for any additional impact.
Posted Nov 29, 2024 - 02:42 PST
Update
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Posted Nov 29, 2024 - 02:30 PST
Investigating
Our team is investigating an issue with Box Notes. Users may see errors or slowness when attempting to create or edit Box Notes. We will provide additional information as it becomes available.
Posted Nov 29, 2024 - 02:28 PST
This incident affected: Box Notes (Web Application).
