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[Major] Issues with generating Content Preview
Incident Report for Box
Resolved
This incident has been resolved.
Posted Nov 16, 2022 - 08:02 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 15, 2022 - 23:45 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2022 - 22:16 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2022 - 20:10 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2022 - 19:13 PST
Investigating
We are currently investigating an issue where users are experiencing a degraded previewing experience. Our team has identified the root cause of this issue and we are working on recovery of the impacted service.
Posted Nov 15, 2022 - 17:01 PST
This incident affected: Box Web Application (Preview).