After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Posted Jul 27, 2026 - 21:57 PDT
Monitoring
Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.
Posted Jul 27, 2026 - 21:22 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 27, 2026 - 21:02 PDT
Identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Posted Jul 27, 2026 - 20:08 PDT
Investigating
We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.
Posted Jul 27, 2026 - 19:58 PDT
This incident affected: Box Web Application (Uploads/Downloads).
