Some users may experience an issue with Box Relay

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

Box Relay is up and now operational. No further impact has been observed. Our apologizes for the inconvenience! If you continue to experience any further issues with Box Relay, please contact us at: https://support.box.com

Posted Jul 26, 2018 - 23:20 PDT

Investigating

We are currently investigating an issue with Box Relay. Impacted users of this product will see an alert that reads: "The service is currently degraded or unavailable. Please report this service interruption to your administrator or try again later." As a result, functionality to create or update workflows and tasks is currently available. We will continue to provide updates as the investigation continues.

Posted Jul 26, 2018 - 20:58 PDT