For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Uploads and Downloads degraded.
Incident Report for Box
Resolved
As of 12:48 PDT, the issue with intermittent uploads and downloads is resolved.
Posted Sep 17, 2014 - 12:48 PDT
Investigating
We are still investigating the issue with intermittent uploads and downloads.
Posted Sep 17, 2014 - 12:47 PDT
Monitoring
Some users may have experienced degraded uploads/ downloads between 8:42am - 8:45am PDT.
Posted Sep 17, 2014 - 09:40 PDT