For more informtion about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Major] Issue with SSO Logins
Incident Report for Box
Resolved
From approximately 11:35am Pacific to 12:10pm Pacific, users may have seen intermittent errors when logging in to Box using SSO. The issue has been resolved and no further impact has been observed. Please contact us at https://support.box.com if you experience any new issues.
Posted Aug 13, 2019 - 11:35 PDT