After further monitoring, this incident is now considered resolved. The Admin console service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted Mar 25, 2026 - 07:03 PDT
Monitoring
Our team has taken steps to remediate this issue and is seeing improvement to access the Box Admin console. We are continuing to monitor for any additional impact.
Posted Mar 25, 2026 - 06:36 PDT
Identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Posted Mar 25, 2026 - 05:23 PDT
Investigating
Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.
Posted Mar 25, 2026 - 04:44 PDT
This incident affected: Box Web Application (Admin Console & Functionality).
