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[Medium] Issues with Box Hubs Shared Links

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

Posted Aug 28, 2026 - 03:00 PDT

Identified

Box continues remediation efforts to restore full functionality to Box Hubs access via Shared Link. The underlying cause of the issue has been identified and efforts are underway to restore stability.

Posted Aug 28, 2026 - 02:44 PDT

Investigating

We are investigating an ongoing issue affecting Box Hubs shared links. Users may face issues with accessing Box Hubs using Shared Links. We will provide more information as soon as it is available.

Posted Aug 28, 2026 - 01:20 PDT

This incident affected: Box Web Application (Box Hubs).