Planned Maintenance this Saturday (April 18, 2015)

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Scheduled Maintenance Report for Box

Completed

The scheduled maintenance has been completed.

Posted Apr 19, 2015 - 01:00 PDT

Scheduled

This weekend, Box will perform planned maintenance to upgrade back-end infrastructure in our data centers. The maintenance will take place throughout the day on Saturday, April 18, starting at 7AM PDT. We do not anticipate adverse user impact or downtime from this activity. To mitigate potential risk, we have built a detailed test and execution plan. We will also closely monitor the status of the Box Service throughout the maintenance window and immediately thereafter. We will use https://status.box.com to communicate any change in status including any Scheduled Downtime during the maintenance window

Posted Apr 14, 2015 - 17:24 PDT

This scheduled maintenance affected: Box Platform / API (Content API, Content Preview), Desktop Applications (Box Sync), and Box Web Application (Email Notifications).