Some Users May Receive Errors When Uploading/Converting With Box View API

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

Box engineers have confirmed no further impact, and the monitoring period has passed. If you're still experiencing issues with the View API, please contact the Box User Services team via https://community.box.com/help

Posted Feb 23, 2017 - 07:14 PST

Monitoring

Box engineers were alerted to an elevated number of 503 responses being returned from the Box View API. They've since resolved the issue, and are continuing to monitor for any further impact.

Posted Feb 23, 2017 - 06:30 PST