This issue is now considered resolved. If you continue to have issues previewing, uploading, or downloading content with box please contact us at https://support.box.com
Posted Feb 18, 2019 - 08:03 PST
Monitoring
This issue is now considered resolved and we are continuing to monitor the affected services. If you continue to have issues previewing, uploading, or downloading content with box please contact us at https://support.box.com
Posted Feb 18, 2019 - 06:55 PST
Investigating
We are currently investigating an issue beginning around 4:25 AM PST. Users may have issues previewing files in the Box Web Application or generating previews with the Box API. Users may also experience issues with uploads and downloads. We will provide updates here as soon as possible.
Posted Feb 18, 2019 - 05:04 PST
This incident affected: Box Platform / API (Content Preview), Box Web Application (Uploads/Downloads, Preview), and Mobile Applications (Preview, Uploads/Downloads).
