For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some Users May Experience Issues Logging into Box
Incident Report for Box
Resolved
The DNS provider has updated that they have their services up and running again. As a result, Box service should be back to normal. If you continue to experience any issues, please contact Box User Services via community.box.com
Posted Oct 21, 2016 - 06:59 PDT
Identified
A global event is affecting an upstream DNS provider. Box services may be intermittently available at this time.
Posted Oct 21, 2016 - 06:33 PDT
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