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[Medium] Issue with Multiple Box Services

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved. Box Webapp services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

Posted Jun 17, 2026 - 13:28 PDT

Monitoring

Our team has taken steps to remediate this issue and is seeing improvement for Box Webapp service. We are continuing to monitor for any additional impact.

Posted Jun 17, 2026 - 12:44 PDT

Investigating

Our team is investigating an issue with Box Webapp. Users may experience intermittent failures when loading the "All files" page and subfolders. We will provide additional information as it becomes available.

Posted Jun 17, 2026 - 12:34 PDT

This incident affected: Box Web Application (Workflows and Automations, Box Extract, Box Automate, Files Page).