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[RESOLVED] "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp
Incident Report for Box
Box Engineering Teams have confirmed resolution of this issue. Users who see a banner displaying "Retention and Automations Enabled" should either refresh the Box Web Application or logout/login to a new session. This issue is confirmed to be only a UI display issue. At no time were these policies enabled on an account which did not already have them in place. Please contact us at if you continue to experience any issues.
Posted over 2 years ago. Aug 21, 2015 - 13:37 PDT
Some customers may see a banner reading "Retention & Automation Enabled" in the Box WebApp when this setting is not enabled on the account. Refreshing the page removes this message. Our Engineering Team is actively investigating.
Posted over 2 years ago. Aug 21, 2015 - 10:16 PDT
This incident affected: Box Web Application.