Box Status - Incident History

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For more information about our Incident Response and Communications please read this support article.

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Incident History

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February 2025 to April 2025

April `2025`

[Minor] Issues with Multiple Box Services

This incident has been resolved.

Apr 13, 17:24 - 19:30 PDT

March `2025`

[Major] Box Shuttle Service Seeing Issues Creating New Jobs

After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Mar 25, 08:44 - 09:44 PDT

[Minor] Customers may be experiencing issues with uploads and downloads

After further monitoring, this incident is now considered resolved. Our Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Mar 21, 09:50 - 11:07 PDT

[Major] Customers may experience issues with Login and All Files page

Mar 19, 03:58 - 04:26 PDT

+ Show All 6 Incidents

February `2025`

[Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page

After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Feb 19, 12:07 - 16:12 PST

[Critical] Issue with Multiple Box Services

Feb 6, 19:10 - 20:33 PST

[Scheduled] Scheduled Resiliency Test Maintenance

The scheduled maintenance has been completed.

Feb 6, 17:00 - 19:00 PST

Incident History

April 2025

March 2025

February 2025

April `2025`

March `2025`

February `2025`