For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Slower downloads.
Incident Report for Box
Resolved
As of 1:47 PM PDT, the issue with users experiencing slow downloads is resolved.
Posted Oct 13, 2014 - 14:18 PDT
Investigating
As of 11:20AM PDT, some users may be experiencing slower downloads. We're currently investigating.
Posted Oct 13, 2014 - 12:07 PDT