For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Delayed email notifications
Incident Report for Box
Resolved
09/16/2014 10:40 pm (PDT) - All batched email queues were cleared and sending has returned to normal.
Posted Sep 16, 2014 - 22:40 PDT
Identified
Some email notifications may have been delayed for some users since 1:24pm PDT.
Posted Sep 16, 2014 - 13:24 PDT
This incident affected: Box Web Application (Email Notifications).