For more information about our Incident Response and Communications please read this support article.
We also maintain a list of Known Product Issues separate from this site here.
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Webapp service. We are continuing to monitor for any additional impact.
Jun 17, 2026 - 12:44 PDT
Jun 17, 2026 - 12:44 PDT
Investigating - Our team is investigating an issue with Box Webapp. Users may experience intermittent failures when loading the "All files" page and subfolders. We will provide additional information as it becomes available.
Jun 17, 2026 - 12:34 PDT
Jun 17, 2026 - 12:34 PDT
Box Web Application
Degraded Performance
Login/SSO
Operational
Uploads/Downloads
Operational
Collaboration
Operational
Search
Operational
Preview
Operational
Sharing (Shared Links)
Operational
Email Notifications
Operational
Admin Console & Functionality
Operational
Governance (Retention)
Operational
Governance (Legal Holds)
Operational
Workflows and Automations
Degraded Performance
Comments and Tasks
Operational
Accessible Site (a.box.com)
Operational
Box Sign
Operational
Box Canvas
Operational
Box Shield (Threat Detection)
Operational
Box Shield (Virus Detection)
Operational
Box Shield (Auto Classification)
Operational
Box Shuttle
Operational
Watermarking
Operational
Box Hubs
Operational
Box AI
Operational
Enterprise Reports
Operational
Box Forms
Operational
Box Doc Gen
Operational
Box AI Studio
Operational
Box Archive
Operational
Email Uploads
Operational
Box Extract
Degraded Performance
Box Automate
Degraded Performance
Files Page
Degraded Performance
Box Platform / API
Operational
Content API
Operational
Content Preview
Operational
Authentication (OAuth 2.0 / JWT)
Operational
Search
Operational
Uploads/Downloads
Operational
Webhooks
Operational
Box Embed Widget
Operational
Box Sign
Operational
Box Canvas
Operational
Workflows and Automations
Operational
Box Shuttle
Operational
Box AI
Operational
Box Doc Gen
Operational
Box Apps
Operational
Box Extract
Operational
Events API
Operational
Desktop Applications
Operational
Login/SSO
Operational
Box Sync
Operational
Box Drive
Operational
Box Edit / Tools
Operational
Mobile Applications
Operational
Login/SSO
Operational
Preview
Operational
Search
Operational
Uploads/Downloads
Operational
Mobile-Optimized Website (m.box.com)
Operational
Box Notes
Operational
Web Application
Operational
Box Relay
Operational
Partners / Integrations
Operational
Microsoft Office Integration
Operational
Apple iWork
Operational
Box for Salesforce
Operational
Google Apps
Operational
NetSuite
Operational
Microsoft Teams
Operational
Slack
Operational
Box Community and Support Website (community.box.com)
Operational
Case Submission Workflow
Operational
Blog Posts and Knowledge Articles
Operational
Community Forums
Operational
Box University
Operational
Developer Console / Docs (developer.box.com)
Operational
FTP
Operational
Box.com Marketing Website
Operational
Box Zones
Operational
Australia
Operational
Canada
Operational
France
Operational
Germany
Operational
Ireland
Operational
Japan
Operational
Singapore
Operational
UK
Operational
US
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance