For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Support.box.com is only available for users who login
Incident Report for Box
Resolved
Access to https://support.box.com has been fully restored.
Posted Feb 27, 2015 - 15:13 PST
Investigating
We identified that users must login to Box on support.box.com before they are able to access our support site. We are currently investigating the cause of the issue.
Posted Feb 27, 2015 - 14:00 PST