For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Downloads degraded
Incident Report for Box
Resolved
As of 3:59pm PDT, we've resolve the issue regarding degraded downloading performance.
Posted Oct 24, 2014 - 16:00 PDT
Monitoring
As of 2:00pm PDT, no customer impact was conclusively found during investigation. Currently monitoring the degraded downloading performance.
Posted Oct 24, 2014 - 14:07 PDT
Investigating
As of 12:00pm PDT, some users may experience degraded service when downloading files. We're currently investigating.
Posted Oct 24, 2014 - 13:21 PDT