For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Slower downloads
Incident Report for Box
Resolved
This incident has been resolved.
Posted Oct 14, 2014 - 18:07 PDT
Update
As of 4pm PDT the issue with slow downloads is resolved. We will continue to monitor the issue.
Posted Oct 14, 2014 - 16:10 PDT
Investigating
As of 9:30AM PDT, some customers may be experiencing slower downloads. We're currently investigating.
Posted Oct 14, 2014 - 09:30 PDT