For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Slower uploads and downloads
Incident Report for Box
Resolved
Uploads and download have returned to normal as of 10:14 a.m. PDT. We apologize for any inconvenience.
Posted Oct 06, 2014 - 10:14 PDT
Investigating
Starting at 7:00am PDT, some users may be experiencing slower uploads and downloads. We're currently investigating.
Posted Oct 06, 2014 - 07:00 PDT