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[RESOLVED] "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp
Incident Report for Box
Resolved
Box Engineering Teams have confirmed resolution of this issue. Users who see a banner displaying "Retention and Automations Enabled" should either refresh the Box Web Application or logout/login to a new session. This issue is confirmed to be only a UI display issue. At no time were these policies enabled on an account which did not already have them in place. Please contact us at https://support.box.com if you continue to experience any issues.
Posted Aug 21, 2015 - 13:37 PDT
Investigating
Some customers may see a banner reading "Retention & Automation Enabled" in the Box WebApp when this setting is not enabled on the account. Refreshing the page removes this message. Our Engineering Team is actively investigating.
Posted Aug 21, 2015 - 10:16 PDT