The issue with download performance has been resolved. Please report any new issues to https://support.box.com
May 18, 16:41 PDT
Our Operations Team has confirmed download performance has improved back to normal levels. They will continue monitoring for the next few hours to ensure full stability.
May 18, 14:55 PDT
Box Operations Teams have identified download degradation may be related to a network peering through which some Internet traffic to Box is routed. They are urgently working to resolve this with the identified provider.
May 18, 13:15 PDT
Some customers may be experiencing a degraded download experience. Box Operations Teams are actively investigating.
May 18, 11:34 PDT