Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Mar 2, 2015

No incidents reported today.

Mar 1, 2015

No incidents reported.

Feb 28, 2015

No incidents reported.

Feb 27, 2015
Resolved - Access to https://support.box.com has been fully restored.
Feb 27, 15:13 PST
Investigating - We identified that users must login to Box on support.box.com before they are able to access our support site. We are currently investigating the cause of the issue.
Feb 27, 14:00 PST
Feb 26, 2015
Resolved - This incident has been resolved.
Feb 26, 15:30 PST
Monitoring - SSO sign-in is now available for Box users. We will continue to monitor for any outages. If you are experiencing issues, please contact us at support.box.com
Feb 26, 14:09 PST
Update - Login to Box Web Application and on mobile is remediated and available to users. However SSO-logins are unavailable. We are actively bringing back SSO-logins.
Feb 26, 13:18 PST
Update - Box Web Application is available for users that have previously logged in. Users that are signing in recently (without a valid cookie) will still be having trouble logging into the web application. We are working on resolving the issue as soon as possible.
Feb 26, 13:06 PST
Identified - We have identified that the Box Web Application may be unavailable for some users. We are aware of the issue and working to resolve it as soon as possible.
Feb 26, 12:49 PST
Resolved - The problem with the 'sign-in' option to submit/update cases on Box Support site (https://support.box.com) is resolved. Customers can now submit/update cases through the site.
Feb 26, 09:14 PST
Identified - The Box Support site at https://support.box.com is currently not permitting use of the 'sign-in' option to submit/update cases. As a workaround, customers can access the Box Support site from the 'Help' link in their Box Webapp session.
Feb 26, 07:30 PST
Feb 25, 2015

No incidents reported.

Feb 24, 2015

No incidents reported.

Feb 23, 2015

No incidents reported.

Feb 22, 2015

No incidents reported.

Feb 21, 2015

No incidents reported.

Feb 20, 2015

No incidents reported.

Feb 19, 2015

No incidents reported.

Feb 18, 2015

No incidents reported.

Feb 17, 2015

No incidents reported.

Feb 16, 2015

No incidents reported.