Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

All Systems Operational
Box Website
Box Notes
Box Sync?
Content Preview
Content API
View API
Downloads
Uploads
Email Notifications
Search?
Sharing?
Mobile
Crocodoc?
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 20, 2014
Resolved - Between 11:47 AM and 12:50 PM PDT, users may have experienced slowness with Content Preview on recently uploaded content. The issue has been confirmed as resolved.
Oct 20, 15:05 PDT
Monitoring - As of 12:50pm PDT the issue with slower content preview is resolved. We will continue to monitor.
Oct 20, 12:50 PDT
Investigating - As of 11:47AM PDT, some customers may be experiencing slower content previews on recently uploaded content. We're currently investigating.
Oct 20, 11:47 PDT
Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014
Resolved - Box Notes was intermittently unavailable on 10/15 from 8:58 PM to 9:27 PM PDT. The issue has been confirmed as resolved.
Oct 16, 09:50 PDT
Monitoring - Box Notes was intermittently unavailable from 8:58 PM to 9:27 PM PDT. The issue has been stabilized and our teams are actively monitoring.
Oct 15, 22:20 PDT
Investigating - As of 8:58 PM PDT we are experiencing an intermittent issue with Box Notes.
Oct 15, 20:58 PDT
Oct 14, 2014
Resolved - This incident has been resolved.
Oct 14, 18:07 PDT
Update - As of 4pm PDT the issue with slow downloads is resolved. We will continue to monitor the issue.
Oct 14, 16:10 PDT
Investigating - As of 9:30AM PDT, some customers may be experiencing slower downloads. We're currently investigating.
Oct 14, 09:30 PDT
Oct 13, 2014
Resolved - Content Preview and Workflow issues have been resolved as of 9:15PM PDT.
Oct 13, 21:15 PDT
Investigating - As of 6:14PM PDT, Content Preview and Workflow began experiencing degraded performance. We are actively working to resolve these issues.
Oct 13, 18:14 PDT
Resolved - As of 1:47 PM PDT, the issue with users experiencing slow downloads is resolved.
Oct 13, 14:18 PDT
Investigating - As of 11:20AM PDT, some users may be experiencing slower downloads. We're currently investigating.
Oct 13, 12:07 PDT
Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.

Oct 9, 2014
Resolved - This incident has been resolved.
Oct 9, 16:39 PDT
Monitoring - Uploads and downloads have returned to normal as of 3:10pm PDT. We apologize for any inconvenience
Oct 9, 15:10 PDT
Investigating - Uploads and downloads may be degraded for some users.
Oct 9, 14:25 PDT
Oct 8, 2014
Resolved - All services returned to normal as of 4:50PM PDT. We apologize for any inconvenience.
Oct 8, 20:34 PDT
Monitoring - Some customers may have had degraded experience with box services from 4:35PM - 4:50PM PDT. Services are currently functioning properly.
Oct 8, 16:50 PDT
Resolved - Uploads have returned to normal as of 12:45PM PDT. We apologize for any inconvenience
Oct 8, 12:45 PDT
Monitoring - Uploads may have been degraded for some customers between 11:40AM and 12:45PM PDT. Uploads are currently functioning as expected.
Oct 8, 11:40 PDT
Oct 7, 2014

No incidents reported.

Oct 6, 2014
Resolved - Uploads and download have returned to normal as of 10:14 a.m. PDT. We apologize for any inconvenience.
Oct 6, 10:14 PDT
Investigating - Starting at 7:00am PDT, some users may be experiencing slower uploads and downloads. We're currently investigating.
Oct 6, 07:00 PDT