Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 24, 2014

No incidents reported today.

Oct 23, 2014

No incidents reported.

Oct 22, 2014
Resolved - We have rolled out the fix. Free users should be able to upgrade their accounts without issue.
Oct 22, 19:16 PDT
Identified - Some free users may see an error when attempting to upgrade. We're currently rolling out a fix.
Oct 22, 18:57 PDT
Resolved - This incident has been resolved.
Oct 22, 12:40 PDT
Monitoring - Some Box services may have been degraded for some users between 11:17AM - 11:30AM PDT. Box services are currently functioning properly.
Oct 22, 12:33 PDT
Oct 21, 2014
Upload and download performance may have been degraded for 2 minutes starting at 12:24pm PDT. Services are functioning normally now.
Oct 21, 13:03 PDT
Oct 20, 2014
Resolved - Between 11:47 AM and 12:50 PM PDT, users may have experienced slowness with Content Preview on recently uploaded content. The issue has been confirmed as resolved.
Oct 20, 15:05 PDT
Monitoring - As of 12:50pm PDT the issue with slower content preview is resolved. We will continue to monitor.
Oct 20, 12:50 PDT
Investigating - As of 11:47AM PDT, some customers may be experiencing slower content previews on recently uploaded content. We're currently investigating.
Oct 20, 11:47 PDT
Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014
Resolved - Box Notes was intermittently unavailable on 10/15 from 8:58 PM to 9:27 PM PDT. The issue has been confirmed as resolved.
Oct 16, 09:50 PDT
Monitoring - Box Notes was intermittently unavailable from 8:58 PM to 9:27 PM PDT. The issue has been stabilized and our teams are actively monitoring.
Oct 15, 22:20 PDT
Investigating - As of 8:58 PM PDT we are experiencing an intermittent issue with Box Notes.
Oct 15, 20:58 PDT
Oct 14, 2014
Resolved - This incident has been resolved.
Oct 14, 18:07 PDT
Update - As of 4pm PDT the issue with slow downloads is resolved. We will continue to monitor the issue.
Oct 14, 16:10 PDT
Investigating - As of 9:30AM PDT, some customers may be experiencing slower downloads. We're currently investigating.
Oct 14, 09:30 PDT
Oct 13, 2014
Resolved - Content Preview and Workflow issues have been resolved as of 9:15PM PDT.
Oct 13, 21:15 PDT
Investigating - As of 6:14PM PDT, Content Preview and Workflow began experiencing degraded performance. We are actively working to resolve these issues.
Oct 13, 18:14 PDT
Resolved - As of 1:47 PM PDT, the issue with users experiencing slow downloads is resolved.
Oct 13, 14:18 PDT
Investigating - As of 11:20AM PDT, some users may be experiencing slower downloads. We're currently investigating.
Oct 13, 12:07 PDT
Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.